{"id":14384,"date":"2019-04-24T10:50:41","date_gmt":"2019-04-24T15:50:41","guid":{"rendered":"https:\/\/www.instymeds.com\/?page_id=14384"},"modified":"2022-06-27T14:53:01","modified_gmt":"2022-06-27T19:53:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.instymeds.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
No two clients are the same.<\/p>
A busy Emergency Department in a major metro area and a rural Urgent Care clinic may have very different goals when it comes to dispensing prescriptions to patients via InstyMeds.\u00a0 Their organizations may impose varying technical and business requirements.\u00a0 And they may also be located in states with different pharmacy and physician-dispensing regulations.\u00a0\u00a0\u00a0<\/p>
Our technology is evolving rapidly and our offerings vary considerably to meet new customer and regulatory requirements.<\/p>
Before we can give you a quote, we\u2019ll need to learn a few things about what you want to achieve so we can configure the solution that will work specifically for you.\u00a0<\/p>
We are confident we can provide you EVERYTHING<\/strong> you need to succeed with direct-to-patient dispensing because we\u2019ve been perfecting our InstyMeds Medication Adherence System<\/a> for over two decades.\u00a0<\/p> So, let us help you get started<\/strong><\/a> and we\u2019ll provide you a quote for an InstyMeds system designed to meet and exceed your goals.\u00a0 <\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t Yes, you can.\u00a0 But maybe not quite the way you are thinking.\u00a0<\/p> After the big players in the pharmaceutical value chain \u2013 drug manufacturers, wholesalers, pharmacy chains, payers, and prescription benefit managers \u2013 agree on who pays what to whom, the margins for dispensing many commonly-prescribed medications are typically slim.<\/p> Often, very slim.\u00a0<\/p> Even \u201cnegative\u201d slim.<\/p> So, how do you make money with InstyMeds?\u00a0<\/p> You do it by elevating your outpatient operation to a level your competition cannot match to give your patients what they want most<\/a>: A Faster Path to Wellness<\/strong>.<\/p> And in return you get<\/p> And that, in a nutshell, is why you do what you do in the first place\u2026<\/p> Let us show you<\/strong><\/a> how you can become the outpatient destination of choice in your community.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t Just like buying a smart phone without a service plan will get you a very expensive paperweight\u2026\u00a0<\/p> buying an InstyMeds dispenser without connecting it to our enterprise software system, will get you a 1,500-pound case of steel occupying your valuable floor space.\u00a0<\/p> Our dispenser is an integral part of the InstyMeds Medication Adherence System<\/a> and doesn\u2019t work without a live connection to it.\u00a0 That\u2019s why we don\u2019t sell dispensers without a subscription to our services.<\/p> The enterprise software suite is the brains that makes automated dispensing of prescriptions possible 24\/7\/365\u00a0<\/p> with 100% dispensing accuracy\u2026<\/p> in compliance with applicable regulations\u2026\u00a0<\/p> while taking only 90 seconds to validate each Rx order, perform safety checks, and attach a personalized patient label before dispensing a drug.\u00a0<\/p> So, unless you want to buy the dispenser by itself because you plan to spend the next couple of years<\/p> Writing your own software for highly regulated healthcare processes;<\/p> Running a gazillion tests to ensure patient safety;<\/p> And managing compliance with regulatory and IT security requirements\u2026<\/p> You need the subscription to the InstyMeds Medication Adherence System to succeed with automated dispensing of prescriptions.\u00a0\u00a0\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t Once you start using InstyMeds, you\u2019ll be making a huge difference in your patients\u2019 experience by helping them Feel Better Faster<\/a> with an easy way to get their prescriptions.\u00a0<\/p> Which, in turn, improves your clinical outcomes because more of your patients start filling their prescriptions<\/a>.<\/p> And it turns your patients into your biggest fans<\/a>, which means they will keep coming back and bringing family and friends to your facility<\/a><\/p> This virtuous cycle helps your outpatient operation thrive despite declining reimbursement<\/a> and growing competition<\/a>.\u00a0<\/p> To get more value out of InstyMeds, you can follow these 3 best practices developed by some of our biggest and most successful customers:\u00a0\u00a0<\/p> The 2019 InstyMeds Outcomes Study saw a greater than 50% reduction in return visits for patients using InstyMeds to fill their prescriptions. If your facility experiences unreimbursed costs from return visits and hospitalizations, YOU WILL SAVE MONEY.\u00a0 Avoiding just one unreimbursed hospitalization will more than pay for a year of InstyMeds services.<\/em><\/p> Let us show you<\/strong><\/a> how we can help you elevate your outpatient operation to a level.\u00a0\u00a0\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Yes, InstyMeds accepts most private insurance plans. Public insurance plans are also accepted (vary by state rules and regulations), including Medicare Part D and other government programs.<\/p> If there is no insurance coverage for medications, the patient will pay standard retail price for their medication. The healthcare facility may also elect to provide the medications at no cost to the patient (compassionate care).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t If the patient has insurance information entered in their registration record, an insurance adjudication request is automatically sent through a claims processing system for approval. If automatic processing is not possible, pharmacy technicians in the InstyMeds Patient Service Center utilize basic patient demographic information to access insurance information. A technician may communicate with the patient live via the phone on the dispenser if they have additional questions on the patient\u2019s insurance information. InstyMeds is accepted by nearly all third-party payers that can be electronically submitted.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t Patients eligible for Worker\u2019s Comp can fill their prescriptions with InstyMeds. We will provide regular reports to your facility with all of the information required for your reimbursement submission<\/p> Patients also have the option to pay for the medication at the InstyMeds dispenser and submit a receipt to their Worker\u2019s Comp program for reimbursement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t InstyMeds calculates the amount due from the patient, if any. The patient is prompted to make a payment for the amount due using their credit, debit, or HSA card (cash acceptance module is available as an add-on feature if needed). InstyMeds processes the payment on the facility\u2019s behalf and prints out a receipt for the patient.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t Yes! InstyMeds operates under a legal framework called \u201cphysician dispensing” which allows for prescribing, counseling and dispensing of medications to patients by prescribers and at prescribers’ locations. We have been successfully dispensing in the US since 2001 and hold licenses and accreditations in most US states.<\/p> But InstyMeds goes beyond simply complying with physician dispensing regulations. With our core competence in direct-to-patient dispensing, technology excellence, and vertically-integrated drug distribution we offer an unmatched combination of patient safety and provider security.<\/p> From supplying pedigree drugs compliant with serialization requirements, to providing personalized, state-approved patient labels with every medication, to preventing dispensing of expired and recalled medicines and safeguarding patient health and payment information, InstyMeds often exceeds regulatory requirements in the jurisdictions we operate in.\u00a0 Click here to learn more.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t Patients given a full course of an antibiotic treatment are much more likely to finish the medication then those given a starter pack.<\/p> Choosing InstyMeds for your facility ensures your patients always receive a full course of medication, reducing the threat of antibiotic resistance in your community.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t Using InstyMeds is much safer than using loose pills to treat them in an Emergency Department, Urgent Care, or outpatient clinic setting.<\/p> For starters, our proven 100% dispensing accuracy guarantees that patients always receive the exact medications ordered by their prescribers. We dispense a full course of each medication with a personalized label that includes requisite safety warnings and complies with the state’s Board of Pharmacy requirements. And we eliminate the possibility of dispensing expired or recalled medications. Leveraging technology to ensure patient safety is our #1 priority!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t Yes. We print a personalized medication label and attach it to every container dispensed. Label contents are mandated by each state’s Board of Pharmacy and typically include drug and provider information, patient information (including PII), and requisite safety warnings.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t We comply with all applicable HIPAA data storage requirements including the HITECH Act. We have a SOC2-compliant data center and route data traffic through VPNs. \u00a0Click here to learn more about safety and security.<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\tPayments<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
Other<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t