Clients Q&A

Commonly asked questions from current InstyMeds clients:

  1. How do I request a return UPS label to send a medication back to InstyMeds?
  2. How do I order patient marketing material for my site?
  3. Are medication expiration dates monitored?
  4. Can I change my drug formulary?
  5. How do I use the InstyMeds Prescription Writer tool?
  6. How do I restock the InstyMeds dispenser?
  7. How do I run dispensing history reports?


ANSWERS

1. How do I request a return UPS label to send a medication back to InstyMeds?
To request a UPS label, email your request to cs@instymeds.com or call 952-653-2549.

2. How do I order patient marketing material for my site?
Use the InstyMeds Marketing Catalog to see available options and request desired material by filling out the order form on page 10 and emailing to info@instymeds.com or faxing to 952-653-2540.

3. Are medication expiration dates monitored?
Yes. InstyMeds will notify the site when expiration dates are approaching and will instruct your site's designated "restocker" with what to do with those medications. If a drug in the machine has expired, InstyMeds will set that medication to a status of unavailable so that prescribers can't order that specific medication for a patient.

4. Can I change my drug formulary?
Contact your site's designated InstyMeds Clinical Specialist to go over your options. If you do not know who your Clinical Specialist is, send an email to cs@instymeds.com or call 952-653-2549.

5.How do I use the InstyMeds Prescription Writer tool?
View the InstyMeds tutorial "Using the Prescription Writer Tool"

6. How do I restock the InstyMeds dispenser?
View the InstyMeds tutorial "Restocking InstyMeds"

7. How do I run dispensing history reports?
View the InstyMeds tutorial "Running Management Reports"

(Return to Top)

     

     

How can we help?


Join our email list!

* The latest information on InstyMeds* News & events* Drawings for gift cards
SIGN UP NOW!

Have you used InstyMeds?

Take a quick survey and enter to win $100 gift card.

*Click here for details.